Privacy Policy
WECAR PRIVACY POLICY
LAST UPDATED: September 3, 2010
WeCar ("we" or "us") is committed to ensuring your privacy as a valued WeCar program customer. This Privacy Policy describes the types of personal and non-personal information we collect on www.WeCar.com (the "Site"), as well as offline from our customers in the United States, how we use such information and how we may disclose it. By using the Site and/or joining the WeCar car sharing program, you agree to the collection, use and disclosure of your personal information as described in this Privacy Policy.
Information Collection
Personal Information
We collect personal information from you only when you voluntarily provide it to us, including, for example, when you: (1) apply for our program; (2) join our program; (3) rent a vehicle from us; (4) complete a survey; or (5) contact us. The personal information we collect may include your name, address, email address, telephone number, driver's license number, date of birth, credit card information, user name and password, emergency contact information, company name, corporate identification number and driving record information. We may combine the personal information we collect from you with information we receive about you from our affiliated companies as well as from other third parties. This information may include rental transaction information, corporate account and membership information, and address update information. An "affiliated" company ("Affiliate") includes our parent and subsidiary companies, as well as any entity that directly or indirectly controls, is controlled by or is under common control with such company.
Non-Personal Information
As part of the standard operation of the Site, we may collect certain non-personal information from you, including but not limited to your browser type, operating system, IP address and the domain name and keyword (if applicable) from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other click-stream data. We may combine the non-personal information described here and below (under "Cookies & Pixel Tags") with your personal information.
Cookies & Pixel Tags
Cookies are short strings of text sent from a Web server to a Web browser when the browser accesses a Web Site. In simplest terms, when the browser requests a page from the Web server that originally sent it the cookie, the browser sends a copy of the cookie back to that Web server. A cookie typically contains, among other things, the name of the cookie, a unique identification number, an expiration date and domain name information. Cookies may be "session-only" or "persistent." Persistent cookies last for more than one visit and are typically used to allow a visitor to our Web Site to personalize their experience.
We may also use cookies placed by us or third parties to analyze the traffic on our Web Site (such as total visitors and pages viewed), to personalize features and content, to save you the trouble of retyping your name or other information when you come back to our Web Site, and to make improvements to the Web Site based on the data we collect. We do not save passwords or other sensitive information in cookies. The use of cookies has become a standard in the Internet industry, especially at Web Sites that provide any kind of personalized service. If you want to opt out of this tracking, please click here.
Information Use
We may use the information we collect from and about you for any of the following purposes: (1) to review and consider your application; (2) to help make our reservation and rental processes easier; (3) to provide you with targeted offers and advertising on the Site; (4) unless you tell us otherwise, to contact you with promotional materials and offers from us, as well as from our Affiliated companies and marketing partners; (5) to contact you with information about your participation in the program and when necessary; (6) to ask you to complete a customer survey; (7) to review Site usage and operations; (8) to address problems with the Site, our business or our products and services; and (9) to protect the security or integrity of the Site and our business.
Information Disclosure
We may disclose information collected from and about you as follows: (1) to our service providers, to perform a business, professional or technical support function for us; (2) to our Affiliated companies, for research, analytical and marketing purposes; (3) if you rent under a company account, to that account holder; (4) as necessary if we believe that there has been a violation of the WeCar Site Terms & Conditions, the WeCar Membership Handbook, or of our rights or the rights of any third party; (5) to respond to judicial process and provide information to law enforcement and governmental agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (6) otherwise, with your consent. In addition, in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets. We may share aggregate, non-personally identifiable information with third parties for research and other purposes.
Choices You Can Make About Your Information
We give you a number of choices about the collection, use and distribution of your information. Every WeCar e-mail advertisement will provide you with the opportunity to remove yourself from our e-mail list. You may choose to opt back in to our email advertisements at anytime, in which your most recent action will prevail. We will give you an opportunity to opt-out of the gathering of your personally identifiable information, specific uses of your personally identifiable information and any marketing promotions in accordance with the procedures set out in the section below, "Access to Information You Provide Us"
As explained and provided for in the "Cookie & Pixel Tracking" section above, if you do not wish to block cookies altogether but want opt-out of the behavioral tracking we do on our website, please click here.
By adjusting the settings in your browser, you can refuse to accept cookies or give yourself the opportunity to accept or reject cookies, or receive notice of cookies. Software programs are available that block cookies. Blocking certain cookies will also block the use of certain pixel tags. Refusing cookies may impinge or block altogether your user experience by eliminating personalization or other features.
California Privacy Rights
If you are a California resident, you may have the right to request and receive certain information about our disclosure of personal information to third parties for their direct marketing purposes, and your choices with respect to such disclosures. Our policy regarding sharing your personal information with third parties is disclosed in the preceding sections of this Privacy Policy. If you still wish to learn more about our compliance with this requirement, you may contact us using the contact information provided below.
Access to Information You Provide to Us
You may access any personal information you provide to us, correct or modify any such personal information, or direct us to make no further use of your personal information. To do so, please send an email with your request to wecaradmin@wecar.com. If you prefer, you can call us at (877) 599-3227 or send mail to us at: WeCar, Privacy Questions, 600 Corporate Park Drive, St. Louis, MO 63105.
Security
We are committed to securing your personally identifiable information. For certain transactions on the Site, we may use Secured Sockets Layer (SSL) technology to secure the transfer of information. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information transmitted over the Internet. Once we receive your information, we take steps to reasonably secure this information from loss, misuse, unauthorized access, disclosure, alteration and destruction, and to ensure its integrity. We use a combination of technical, physical, administrative and policy controls to protect this data. If you have a user name and password for any of the features on our Site, it is your responsibility to keep this information protected. You should not reveal your password to anyone. We will not ask you in an unsolicited telephone call or e-mail for your password. In addition, you should take reasonable precautions when using a computer other than your own, or your computer in a public setting.
Children
We do not direct the Site to, nor do we knowingly collect any personal information from, children under thirteen.
Third Party Sites
The Site may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. Accordingly, we recommend that you review the privacy policy posted on any site that you may access through the Site.
Changes to This Privacy Policy
We may change this privacy policy from time to time. When we do, we will post the change(s) on our website. If we change the policy in a material way, we will provide appropriate online notice to you.
Contact Us
If you have questions or concerns about this Privacy Policy, contact us at wecaradmin@wecar.com